At KM Marketers, we strive to provide high-quality digital marketing services and complete client satisfaction. However, since our services involve time, expertise, and digital deliverables, we follow the refund policy outlined below:

1. No Refund After Service Delivery

• Once a service (such as campaign setup, SEO optimization, content creation, or design delivery) has been initiated, executed, or delivered, refunds will not be provided.

• This is because marketing services are custom, non-reversible, and based on strategy, time, and effort already spent.

2. Advance Payments & Deposits

• All advance payments and deposits made to KM Marketers are non-refundable.

• Deposits secure project scheduling, team allocation, and resources, and therefore cannot be returned once paid.

3. Cancellation Policy

• If you decide to cancel a project before work has started, you may be eligible for a partial refund (subject to administrative charges of 10–20%).

• If work has already started, no refund will be possible.

4. Subscription-Based Services

• For monthly marketing retainers, hosting, or subscription-based plans, cancellation requests must be submitted at least 7 days before the next billing cycle.

• Failure to cancel within the required notice period will result in the next month’s billing being processed, which will not be refunded.

5. Third-Party Costs

• KM Marketers is not responsible for third-party expenses such as paid advertisements (Google Ads, Facebook Ads, etc.), software subscriptions, or tools purchased for the project. These costs are non-refundable under any circumstances.

6. Exceptions

Refunds may be considered only under the following situations:

• Duplicate payment made by mistake.

• Technical issues where payment was charged but services were not initiated.

7. Contact Us

If you believe you are eligible for a refund under the terms above, please contact us at: